mySociety's open source geographic problem-reporting platform
FixMyStreet is fully customisable — change the style, layout, maps, and behaviour of your installation. It's international too: if FixMyStreet is not already available in your language, you don't need any hard-core coding skills to provide a new translation.
Our information for administrators covers everything you need to do once your FixMyStreet site is up and running. Help is available on everything from defining admin boundaries to writing common user support emails.
There's a friendly community comprising full-time mySociety staff, international volunteers, and people like you who are already running their own FixMyStreet sites in their own countries. They're happy to offer technical and non-technical support — jump in and join!
The FixMyStreet Platform is an open source project from mySociety to help people run websites for reporting common street problems such as potholes and broken street lights to an appropriate authority. It’s been running successfully in the UK since 2007 (in fact, it works so well some UK councils use it too), and we’re still working on making it better.
FixMyStreet has been copied around the world, and is still under active development. We work hard to make sure it’s easy to deploy, customise, and run in locations all over the world.
Users locate problems quickly and easily without worrying about the correct authority to report it to. FixMyStreet takes care of that using the problem location and category, and sends a report, by email or using a web service such as Open311.
FixMyStreet doesn’t just send problem reports – it makes the reports visible to everyone. Anyone can see what’s already been reported, leave updates, or subscribe to alerts. We help prevent duplicate reports and offer additional features for staff users working for the authorities who are actually fixing problems.
We’ve written a clear guide for anyone who’s thinking about setting up and running FixMyStreet. Anyone thinking of running such a project must read it first – it explains why these sites work, and what you need to think about before you start.